The supplied products are warranted to meet our published specifications when used under normal laboratory conditions. If any product fails to perform as warranted, upon investigation, Assaypro shall replace it, free of charge, or credit the purchased price. All obligations or liabilities of Assaypro for damages arising out of or in connection with the production, use or performance of its services or products, except as provided herein, are fully disclaimed and excluded.


No returns can be accepted without prior approval by Assaypro. Returns of incorrectly ordered items are subject to a minimum 25% restocking fee. Claims regarding suspected deficient product may be made at any time to Assaypro. All claims are subject to investigation by Assaypro before return authorization, replacement or credit.